Automatic SMS MOT and Service Reminders Are Now Included with GarageWise

Keeping customers on the road is about more than completing the job in front of you.

It is also about helping them remember what comes next.

MOT dates and service intervals can be easy to forget. When a customer misses an important date, it can create stress for them and mean a lost booking for your garage.

That is why GarageWise now includes automatic SMS MOT and service reminders with every subscription.

Simple. Professional. Included at no extra cost.

Turn Important Dates into Repeat Bookings

Your existing customers already know and trust your garage. The challenge is staying front of mind when their next MOT or service is due.

Without a reminder, customers may leave it until the last minute, book elsewhere, or simply forget. Calling every customer manually takes time, while keeping track of dates on paper or across separate systems creates more admin for your team.

Automatic SMS reminders make the process easier.

GarageWise helps you contact customers at the right time, giving them a useful prompt to arrange their next appointment with your workshop.

That means:

• More opportunities for repeat bookings

• Fewer missed MOT and service dates

• Better communication with customers

• Less manual follow up for your team

• A more professional customer experience

Why SMS Reminders Work for Busy Customers

Customers are busy too. Emails can sit unread and letters can be misplaced, but a clear text message puts the reminder directly in their hands.

It is quick to read, easy to understand, and arrives on the device they use every day.

A timely reminder gives customers the chance to plan ahead instead of rushing to find an appointment after their MOT has expired or their service is overdue. It also shows that your garage is organised and looking out for them.

Better for the customer. Better for your workshop diary.

Reduce Admin Without Losing the Personal Touch

Following up with customers is good business, but it should not take hours of staff time.

Manual reminders mean checking records, finding contact details, writing messages, and trying to remember who has already been contacted. During a busy day in the workshop, those tasks can easily be pushed aside.

With automatic reminders built into GarageWise, you can create a consistent follow up process without adding another job to the list.

Your customers receive a professional reminder while your team stays focused on bookings, repairs, and the work happening in the garage.

Included Free with Every GarageWise Subscription

Automatic SMS MOT and service reminders are included with every GarageWise subscription, with up to 500 messages available each month at no extra cost.

There is no need to pay for a separate reminder system or add another piece of software to your daily workflow.

It is one more practical tool inside GarageWise that helps independent garages save time, improve customer service, and bring customers back when their next booking is due.

Everything you need. Nothing you do not.

Simple to Set Up and Easy to Control

Getting started takes only a few steps.

Go to Settings in GarageWise and select Reminders. You can then switch on Send MOT Reminders, Send Service Reminders, or both.

Once reminders are enabled, you can:

• Choose when each reminder is sent

• Customise the standard message

• Send yourself a test message

GarageWise triggers each reminder using your chosen settings and the relevant MOT or service date saved in the vehicle details.

You remain in control of who receives them. If an individual customer does not want reminders, you can switch them off within that customer record.

Customers will need a valid mobile number or email address to receive reminders. Every reminder sent is automatically recorded in the customer timeline, giving your team a clear history of customer communication.

Keep Customers Moving with GarageWise

Good customer service does not stop when a vehicle leaves the workshop.

By reminding customers when their next MOT or service is approaching, your garage can help them stay safe, avoid missed dates, and plan their next visit with confidence.

At the same time, your business can build stronger customer relationships, create more repeat bookings, and keep the workshop diary moving.

Automatic SMS MOT and service reminders make it simple.

Professional reminders. Less admin. More opportunities to welcome customers back.

Ready to Get Started?

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